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FAQ

What is car transport? 
Car transport is a service that transports any type of vehicle whether it is operable or inoperable from one point to another, via an open or enclosed carrier. Transportation can also be doen overseas by boat or air.
 
Can I ship any type of car?
Any type of car as long as it rolls or has wheels can be shipped, some companies also specialize in moving car parts as well.
 
Can I take things inside?
Some companies allow up to 75 lbs of soft good inside the trunk of the car ONLY, however car transporters do not transport personal belongings within the car, make proper arrangement with a moving company.
 
Do I need insurance?
You do not have to pay for insurance for your car while in transportation as carriers offer full coverage for cars during transit, therefore it is important you deal with reliable company that has proper and current insurance paperwork.
 
Can I transport an inoperable car?
Yes you can! Make sure you provide details of the status of the car to your booking agent so they can assist you with the correct equipment in order to mount and download your car, it may have extra fees, however carriers can also transport them.
 
Can I pay driver with a credit card?
with the rapid grow of technology the option to pay drivers with credit cards is now available, however not every driver offers this option, make sure that you check payment options before hand so you can have payment prepared with cash, money order or cashiers check in case driver does not accept credit cards.
 
What do I do if my car is damaged?
The first thing you have to is take pictures of the car the moment it is delivered, the more time you let pass by the less effect your evidence will have. Once picture are done request driver for insurance paperwork and contact info. Contact insurance company and start your claim.
 
How far along do I need to book the car transport service?
The more time you have the better, at least book your transportation with a week in advance from pickup date, if you are working towards your delivery date, check how long are transit time sin order to book service with enough time.
 
What if I don't have a delivery address set yet?
TBD (to be determined) locations are possible for delivery addresses, you would need to at least provide the city and state of where you are transporting to. during transit you can update the information, however the latest will be a day before scheduled delivery.
 
What does enclosed car transport mean?
Enclosed car transport is a service which your vehicle will be transported in covered carrier. These carriers are covered with protective canvas or are enclosed within metal containers where cars are mounted and safely transported form point to point. these carriers are used mostly to ship classic cars, sports cars, convertibles or high end luxury cars. Its cost is higher than open carriers, however offers maximum safety for your vehicle.
 
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